Return and Refund Policy for QB Solutions
Effective Date: February 9, 2025
At QB Solutions, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, our return and refund policy is outlined below.
1. Returns
Since we operate a digital store, all sales are considered final. However, if you encounter an issue with your purchase, such as a defective or non-functional product, you may request a return or replacement.
To be eligible for a return, you must:
Submit a return request within 30 days of your purchase.
Provide valid proof of purchase (order confirmation, transaction details, etc.).
Show evidence of the issue (screenshots or video proof may be required).
2. Refunds
If your return request is approved, we will issue a refund to your original payment method. Refunds are processed in the following cases:
The product is defective or non-functional.
You did not receive the purchased item within the promised delivery time.
The item you received is different from what was advertised.
Refunds will not be issued for:
Change of mind after purchase.
Incorrect purchase due to customer error.
Issues arising from system incompatibility (please check system requirements before purchasing).
3. Refund Processing Time
Once your request is approved, refunds are processed within 5-7 business days, depending on your payment provider.
4. Contact Information
For any return or refund inquiries, please contact us at:
📧 Email: contact@qbsolutions.com
📍 Address: 9312 Waynesboro Avenue, Jacksonville, Florida 32208, United States
📞 Phone: +1 (564) 544-8751
We appreciate your business and are here to assist you with any concerns.